CASE STUDY

Real-time Based Gateway and Network Selection

Industry

Telecom

Work Done

Challenge

The client is an American telecom giant. The client uses various SMS gateway providers to quote their customers who wanted to utilize SMS gateways.

In the process, a few prices for a specific model may have changed in the last hour, but the client was still charging them at the previous rates, resulting in some real-time losses.

The pricing of each gateway is dynamic, and there is no way the volatility can be handled in the existing system, where everything is batch processed.

The solution was to provide an optimising and adaptive routing process for cost selection on a real-time basis.

The solution

In our analysis, we identified this problem and proposed a real-time solution to the client.

A new pipeline was implemented from scratch to meet all the business requirements and improve gateway and network selection based on the triggering of price changes in Snowflake.

AWS MSK, AWS lambda functions, an AWS S3 bucket, Snowflake, AWS MemoryDb, and Java API are used in the data pipeline. The complete infrastructure is built on the AWS cloud platform. The process takes real-time cost and updates the cache in real-time so that the API can fetch the latest cost and the system can select the correct gateway and network for optimized routing.